Frequently Asked Questions
Do You Take Insurance?
Yes we do!! We take Aetna, Cigna, Blue Cross Blue Shield of Arizona, Oscar Health, United Healthcare, Oxford Health Insurance and Blue Cross Blue Shield of Massachusetts. We also accept cash, check and credit card.
What Are Your Rates?
Individual session: $130 per 50 minute session.
Family session: $130 per 50 minute session.
We offer a complimentary 15 minute consultation visit to answer questions about the therapeutic process, discuss goals, and assess for fit.
Who Do We See?
We provide individual therapy for children ages 6 to 12. Teen ages 13 to 18. Young Adults ages 18 to 25. We provide family therapy for parents with children 18 years and younger.
What Are Your Hours?
We are available Tuesdays, Thursdays and Fridays from 8:00AM – 6:00PM.
*If you need emergency assistance outside of our business hours, please call the following help lines: 911, 988 (suicide prevention hotline), or (520) 622-6000 (Tucson wide crisis line)
Do You Offer Virtual Sessions?
Clients may choose in person or virtual sessions. Depending on your therapeutic goals, in person sessions may be requested by your therapist.
How Often Do I Need To Come?
Depending on your therapeutic goals you may start by meeting weekly or bi-weekly. This will be something to discuss with your therapist to meet both your mental health and economic needs.
Is What We Talk About In Therapy Confidential?
Yes, everything you talk about with your therapist is confidential. We are required to keep your information and what we talk about between you and us. We follow HIPAA guidelines. There are only a few exceptions where we are required by law to share what was talked about in a session. As mandated reporters, we must report to the appropriate state agencies if there is physical or emotional abuse or neglect happening to a child or a vulnerable adult. We would also notify family, emergency services, and/or police if a client was planning on harming themselves or others.
*If we bill your insurance, documentation of your session is sent to the insurance to justify billing and therefore not all information is confidential.
*If subpoenaed by court, documentation of your session will be shared to all people involved in the court proceedings.
Do You Write Letters?
We don’t provide letters for FMLA or emotional support pets.
What is a Good Faith Estimate?
Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
